In general, the support service is a concept encompassing a variety of services through which the company provides assistance to users. Basically, it attempts to try to help specific people to solve problems with the product and its use.
The support service is provided, as a rule, by phone, via the Internet, by email, via online services on the website or via tools through which users can register a request or create an incident and then trace its fate – the history of the condition/stages of its solution.
The 12bet support department is a team of employees who help the customers of this company to solve some problems or just ask their questions for free. In this article, you will learn even more information about this service and how to contact them in India. Undoubtedly after reading this review, you will be able to easily ask for help in case of any problems.
Ways to contact 12bet
In those rare cases when you have any problems while betting or playing on the 12bet India website or even in its app, you can contact representatives of the company. The technical help of the bookmaker is available 24 hours a day, no matter what time of the day or day of the week – you will always be answered and do everything possible to solve your problem immediately.
There are different ways to get in touch with the experts, you are free to choose what is more convenient and appropriate for you, no one is stopping you. The options are as follows: phone number, email, social networking platform, online chat, and a feedback form on the site.
In fact, it is very important no matter what method you choose to express the essence of the problem or question as competently and clearly as possible. Do not be lazy and describe or tell the essence of your appeal in full, specifying all the possible details and subtleties.
If you follow these simple tips, the support service will be able to help you much faster since they will clearly understand the nature of your request. Below you can learn more about all these ways of contacting 12bet in India.
This method is suitable for those who already have email and know how to use it. You can send a letter to the specialists in any form convenient for you, you can also attach screenshots and photos. In order to be more clear and visual. Specialists will consider your appeal in turn, you do not have to wait long, usually it happens within a few hours.
Considering the number of users and the amount of tasks, this is really fast. It is clear from the start that 12bet takes care of their players and does not leave them in the lurch. You can contact us through both of them and you will get an answer, no matter what problem or question you have. The details are as follows:
| Department | |
| Customer Service | [email protected] |
| Marketing | [email protected] |
In the subject of the letter, briefly state the essence of your appeal – it is necessary so that your letter will get immediately to the right specialist, and in the body of the describe in detail the problem that you need to help solve. If you think you need, you can attach scanned copies of documents or a few screenshots to your letter.
But these should be really necessary materials, you should not send anything you like. Thus you save time for a specialist to consider your appeal, and of course accelerate the response to it. Operators in most cases respond within 30-40 minutes, but with a heavy workload the wait may take up to 1-2 hours.
In such situations, it is important to stay human and understand that you are not alone – there are many other players who also need help. 12bet support service takes care of all of you. However, you can be sure that in the end, our experts will give you a comprehensive reply and provide you with the best solution to your problem in the shortest possible time.
Live Chat
Fortunately, this method allows you to instantly connect with experts and chat with them about your topic of interest. 12bet live chat India was created especially for this purpose. The main thing is not to just write and add unnecessary work to the support team.
Therefore, it is strongly recommended to apply only with real questions which you would like to get answers to. In order to use this method you need to follow these steps:
- Go to 12bet’s website;
- Click on the message icon in the right hand corner;
- In the pop-up window, enter your problem.
This method is currently considered the fastest and most popular. The staff usually responds to users within seconds, they are always ready to help you immediately. After all, the sooner they do so, the sooner you can get back to betting on sports and casino.
Indian users don’t have to worry about the language of communication. This point has been considered and for your convenience, 12bet representatives speak Hindi. Therefore, without any worries, you can write to them in this language, choosing the more convenient for you.
Social media
Social media is now an integral part of our lives. It is difficult to find a person who does not have a cell phone and a messenger installed on it. Therefore, this method is suitable for everyone and is not difficult to apply. Also, social networks can help you learn a little more about the company, sports betting and casinos. After all, they are widely used by 12bet in India.
Various kinds of educational and informative videos and posts are published in the media. each of you can subscribe and read them. After all, the more you know, the easier and more confident you bet. Information published on social networks will definitely have a positive impact on your income. The company has accounts on the following global platforms:
- Facebook;
- Twitter;
- YouTube;
- Instagram;
- Telegram;
- WhatsApp .
Now you can go to any of the social networks presented above and find something useful for yourself there, something that can further have a positive effect on your game.
Phone Number
This method allows you to contact a specialist directly and discuss with him the question that interests you. It is more suitable when it is difficult to formulate your request in the text and you understand that here you need to speak to an employee personally.
You should not abuse the time of the specialist who answers you, try to be as precise and clear as possible. The contact number of 12bet is as follows: +639664523171. This is where the first available operator will answer you. You should also keep in mind that all the conversations will be recorded, this is to improve the quality of service.
Website Help Center
The next way to contact 12bet India is the so-called feedback. On the official site in the “Support” section, there is a special form for this type of treatment. After filling it out, a representative of the company will also be able to help you.
The main thing here is also not to forget that the appeal should be formulated as clearly and competently as possible. The form itself is not difficult to fill out. And another very important point is that this method can be used by both registered users and guests. Fill it out as follows:
- Name;
- Email;
- Reason for the request.
After you send it, this form will go immediately to an employee of 12bet India. Users get answers in the order of priority.
Head Office Address
The last way to get help is by classic mail. You can write a letter in case none of the above methods works for you. Everyone knows how to do it. You should be aware of the fact that it is the longest way because 12bet India is managed by Pacific Sea Invests and situated in Makati City, Philippines.
So it is highly recommended to consider one of the other – faster ways once again before resorting to the extremes. Customer service mailing address: P.O. Box 1530, Makati Central Post Office. A reply letter will arrive at your residential address, which you have provided.
How quickly you get it depends on the postal service. You should definitely be patient. You have successfully familiarized yourself with all possible ways of contacting the support service. Now if you have any problems you can contact our staff and they will solve them.
FAQ
Do 12bet support representatives speak Hindi?
Yes, the staff at 12bet speaks Hindi. You can notify in advance which language you wish to communicate in before you start the conversation. It does not matter whether you do it in a messenger or on the phone. Also support specialists speak English, Kannada, Marathi, Telugu, and Malayalam.
Can I be blocked for speaking out against 12bet staff?
Just like the company takes care of its users, it also takes care of its employees. That is why it is not a good idea to be rude to them. If you have any problems it is not the fault of the support specialist who wants to help you. At the same time, you’ll always get a respectful answer. It is worth respecting the work of all employees of the betting company.
What should I do if the support team ignores me?
Don’t worry, you’re not ignored, it’s just that your appeal has not yet reached the queue. Most likely the support service is very busy at this time. The only thing you can do – calmly wait for an answer. You will get it in any case. During the long history of has never been such that the company ignored its players.