Privacy Policy

This privacy statement explains how 12BET.com handles your personal data, which we gather when you visit our website or contact us for details, services, or help with customer issues.

“Personally identifiable information” refers to details such as your name, physical address, phone numbers, email address, identification numbers, identity documents, and financial institution data.

This statement also covers how 12BET.com manages any personally identifiable information shared with us by our affiliates.

This statement does not extend to the practices of entities we do not own or have authority over, or individuals we do not employ or supervise.

Your access and use of this website signify your acceptance of the Terms of Use outlined in our Privacy Policy.

Data Collection and Utilization

We may collect your personal details when you complete a form on our site or communicate with us via email or postal mail to request information, services, or customer support.

Additionally, we may obtain personally identifiable information from you through your utilization of our offerings or from our business partners.

We do not gather any personally identifiable information while you browse our site unless you log in, reach out to us, or submit a form.

Personally identifiable information is solely used to address your requests for information or to deliver the products or services you seek.

Sharing and Revealing Information

We will not trade or lease your personally identifiable information to third parties.

We will disclose your personally identifiable information to other entities or individuals only under the following circumstances:

  • When we have your explicit permission to share the information;
  • When sharing your information is necessary to fulfill your request for a service or product;
  • When we need to provide the information to companies working on our behalf to deliver a service you’ve requested (unless we notify you otherwise during the information collection process, these companies are prohibited from using your personally identifiable information for any purpose beyond what is reasonably required to assist us with your request);
  • When we are complying with subpoenas, court orders, or other legal obligations; or
  • When we determine that your actions on our websites violate our terms of service or any specific usage guidelines.

To fulfill your requests for information or services, we may transfer or store your personally identifiable information on computer systems or in facilities located in various countries or jurisdictions, where it may be managed and processed internally by our company as we see fit; by using our services, you consent to this transfer and storage.

Contacting Us

For any inquiries regarding your personally identifiable information in our possession, or if you wish to have that information updated or removed, please send an email to [email protected] or contact us at the address provided in the “Contact Us” section of this website.